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Isaac's avatar
Aug 8Edited

Huge takeaways from this. Keeping things organized is such an underrated skill. Often, there is so much information we have to keep track of, that forgetting some of it is inevitable. Taking notes of problems previously solved and keeping them in predictable places makes everything so much smoother, it's a wonder it isn't trained into new hires.

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Jen Deluna's avatar

Exactly. But if employers took the time to train new hires we'd be in a whole different ballgame. Especially where support staff is concerned.

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